The sayTEC Support and Professional Service Team provides partners with support and advice on all technical issues, on the evaluation of new solutions, on design, installation and integration and on maintenance agreements and concepts with different service levels. Our technical team also has many years of practical experience in large and complex projects.
Service
For all the products we offer, we also provide service agreements and warranty extensions. The different service levels and costs for this are stated on our price list.
Support
As sayTEC products are sold and distributed exclusively via computer retailers and distributors, support is also provided exclusively via these partners. If you as an end customer need a contact in your area, please contact us. We will immediately let you know your nearest retail partner. support@saytec.eu. Partners, please use the partner portal.
Remote Support
Customers with an active maintenance agreement can use our remote support.
To start remote support, please click on the link below –> then on Run –> With Windows XP please click Run again.
Once the connection has been established, our sayTEC support team will inform you of your personal support number, which you must enter in the customer programme.
Our sayTEC support team will then contact you by telephone to tell you how to proceed.
