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sayTEC support team

Do you need support or is an update pending?

Our support team is available to assist you by telephone, email or remote support. If you need a permanent contact person or advice regarding your entire IT infrastructure, we can arrange a meeting.


sayTEC support

You can reach our support from Monday to Friday8:00 a.m. and 5:00 p.m. by phone and email.

Telephone: +49 89 578 361 400
Email support [»@«]


Ticket system

With the ticket system you can make a request at any time and track the processing stage.


Online support

By arrangement, our support team is also available online for remote maintenance.

We use the TeamViewer remote maintenance tool for online support. To start remote support, please click on the link below and double-click the file download.


After a successful connection, we will provide you with your personal consultation number, which you must enter in the customer program. Further steps will then be coordinated with you by telephone.

For Windows 7, 8 and 10

Download Remote Support Tool for Windows

For Mac OS X from 10.8

Download Remote Support Tool for MacOS


Ttelephone support

You can reach us by phone from Monday to Friday from 8:00 a.m. to 5:00 p.m
Telephone: +49 89 578 361 400


On-site service

Of course, we would also be happy to advise you personally on site.

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